concierge servis
1. Private Consultation
Your friendly and accommodating concierge will respond within 24 hours to your inquiry. Our virtual clients are just as comfortable purchasing a piece of Ada jewelry over the Internet as they would be in person. You may also schedule a private appointment in one of our private salons.
2. Hand-Selected Diamonds
Ada curates from growers around the world, allowing us to hand- select the best of the best lab diamonds, always chosen for maximum light performance. We do not publicly list and would never sell a diamond sight unseen.
3. Custom Design
Once your diamond has been chosen, our design team will make your vision come to life. The bespoke nature of our process is transparent and immersive. Iterate off of one of our existing designs or design from a photograph. Due to the custom nature of our work, we ask clients to respect our bridal minimum of $5,000 USD for bespoke rings. Non-customized solitaire settings carry a $3,500 USD minimum. Pre-set engagement rings are also available through our Ready to Ship collection.
4. Jewelry Production
All of Ada's jewelry is cast and hand-set in the United States by the same fabrication houses that manufacture some of the most superlative and recognizable fine jewelry brands. Our jewelry is made to last a lifetime and is never mass-produced.
5. Quality Control & Media
At Ada, we focus on quality, not quantity. As such, our quality control standards are the highest in the lab diamond industry. Prior to the shipment of your ring, we will capture HD videos and include an insurance appraisal. The final product should be exactly as you’d imagined!
6. Happiness Delivered
We fully expect you to be 100% satisfied with your Ada jewelry. If you’re not, we offer a 30-day return policy. We ship to 70 countries, fully insured. Our clients also enjoy the benefits of a robust jewelry warranty, lifetime trade-in, and invite-only special programs and events.
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